Accessibility Statement

Last Updated: 21 March 2026

Table of Contents

HelpMindBody is committed to making its website accessible to the widest possible audience, including people with disabilities. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as a minimum standard.

 

This statement applies to the helpmindbody.com website. It explains how accessible the website is, what we are doing to improve accessibility, and how to contact us if you experience difficulties.

Our Commitment to Accessibility

We believe that everyone should be able to access mental health information and support resources, regardless of disability, impairment, or the technology they use.

 

Accessibility is not a technical afterthought — it is part of our ethical commitment to inclusive, compassionate communication.

 

We actively work to ensure our website can be used with assistive technologies, including screen readers, keyboard navigation, and screen magnification tools.

Compliance Status

HelpMindBody aims to meet WCAG 2.1 Level AA. The four core principles of WCAG require that web content is:

Principle

What It Means

Perceivable

Information and interface components must be presentable in ways users can perceive — including through screen readers and alternative text.

Operable

Interface components and navigation must be operable by all users, including those who use only a keyboard.

Understandable

Information and operation of the interface must be understandable — clear language, consistent navigation, and error prevention.

Robust

Content must be robust enough to be reliably interpreted by a wide variety of assistive technologies.

We aim for WCAG 2.1 Level AA compliance. We are aware that some areas of the website may not yet fully meet this standard, and we are committed to ongoing improvement.

Technical Specifications

Accessibility of helpmindbody.com relies on the following technologies:

  • HTML5
  • CSS3
  • JavaScript
  • WordPress (Content Management System)

 

The website has been designed to be compatible with the following assistive technologies and browsing approaches:

  • Screen readers (including NVDA, JAWS, and VoiceOver)
  • Keyboard-only navigation (using Tab, Enter, Arrow keys, and Esc)
  • Screen magnification tools
  • High contrast display modes
  • Browser-based text resizing (up to 200% without loss of content or functionality)
  • Voice control software (such as Dragon NaturallySpeaking)

What We Are Doing to Improve Accessibility

HelpMindBody is committed to ongoing accessibility improvement. Our current actions include:

 

  • Conducting periodic accessibility reviews of key website pages

  • Reviewing and updating alt text for all images

  • Ensuring colour contrast ratios meet WCAG 2.1 AA standards across the site

  • Selecting third-party tools and plugins with published accessibility commitments

  • Providing accessible alternatives to non-accessible content on request

  • Training content contributors in accessible writing and formatting practices

  • Reviewing this accessibility statement annually and updating it as the website evolves

Feedback and Contact

If you experience any difficulty accessing content on the HelpMindBody website, or if you would like to provide accessibility feedback, please contact us. We take all accessibility concerns seriously and will aim to respond within 10 working days.

Email: [email protected]

Telephone: (+44) 79 3979 4979


If you need information or services from the website in an alternative format — such as a different font size, plain text, or a different communication method — please get in touch and we will do our best to accommodate your request.

Enforcement

If you are not satisfied with how we respond to your accessibility concern, you can contact the Equality Advisory and Support Service (EASS):

  • Website: equalityadvisoryservice.com

  • Telephone: 0808 800 0082

  • Textphone: 0808 800 0084

 

If you are in Northern Ireland and need to raise an enforcement concern, you can contact the Equality Commission for Northern Ireland: equalityni.org

This statement is published in the spirit of compliance with the Equality Act 2010 and the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

 

Although HelpMindBody is a private practice and not a public sector body, we adopt these standards as a measure of our commitment to inclusive access.

 

 

We are also committed to the accessibility principles set out in the UN Convention on the Rights of Persons with Disabilities.

Preparation of This Statement

This accessibility statement was prepared in March 2026. It is based on a self-assessment of the website against WCAG 2.1 Level AA criteria. We aim to review this statement annually or whenever significant changes are made to the website.